Gatwick Airport

About Gatwick Airport

BAA London Gatwick
Gatwick is the busiest single runway airport in the world, the second largest airport in the UK and the sixth busiest international airport in the world.

Its development strategy for the future focuses on the airport's expansion as a single runway, two terminal airport, as it grows to handle around 40 million passengers a year, within the next ten years.

About BAA
BAA is the world's leading airport company. BAA airports serve almost 200 million passengers worldwide, including 118 million in the UK and their core skills lie in running international and regional airports. BAA recognise that they can only operate effectively with the support of their stakeholders - shareholders, neighbours, employees, customers and business partners.

BAA owns and operates seven UK airports - Heathrow, Gatwick, Stansted, Glasgow, Aberdeen, Edinburgh and Southampton. BAA have management contracts or stakes in nine airports outside of the UK - Indianapolis in the USA, Naples in Italy, Mauritius and six airports in Australia (Melbourne, Perth, Alice Springs,Tennant Creek, Darwin and Launceston). In addition BAA have retail management contracts at two airports in the US, Pittsburgh and Boston Logan.

BAA airports are at the heart of the global travel network. Nearly one in five of the world's international air passengers travel through their UK airports. BAA's integrated three-airport system makes London the world's number one air travel destination. BAA are committed to growing with the support and trust of their neighbours.

BAA investment has developed Stansted, the main base for low-cost European scheduled airlines, the Heathrow Express rail link and many other infrastructure improvements. BAA will enable the airports to keep pace with the demand to travel, notably by building Terminal 5 at Heathrow (subject to planning permission). And BAA underpin the aviation industry which contributes £10.2 billion to UK gross domestic product annually.

Airports with good connections and surface transport access, and the capacity to meet demands, are essential for cities and regions to prosper. Through the Heathrow Express and the Airport Express partnership, BAA is ensuring that London's airports have excellent rail links.

BAA develop, let and manage all the retail facilities at their airports including shops, catering outlets, foreign currency exchange, car hire and car parks. They also develop and manage non-retail airport property. BAA Lynton is the world's leading developer of office, warehouse and hotel facilities at and around airports.

BAA's focus on customers' needs and safety ensures that their airports achieve the highest quality, measured by customer surveys and recognised by many awards, including Partnership for Productivity, the first award by the world's airlines for outstanding services to the industry.

Gatwick Airport - Terminal Facilities

Babies and children
Specially equipped rooms for feeding and changing babies are indicated by either a 'bottle' sign or a baby care symbol. Other changing facilities are provided on route to the gaterooms, in the transfer area and after passport control on arrival. There are fold-down tables provided in some male and female toilets.

Children's play areas are provided free of charge for children between two and six years of age, in the North Terminal departure lounge and at the South Terminal Village on the third floor.

Conference Rooms
Please visit Gatwick's web site for full details about conference facilities at Gatwick Airport.

Places of Worship
Inter-faith chapels are open for private prayer on the arrivals concourse of North Terminal and in The Village South Terminal.

Hotels
Hotel reservations desks, run by B.H.R.C., are in the arrivals area of each terminal. They can book a wide selection of hotels, from basic youth hostels to local or luxury hotels. Open from 06.00-23.00 daily.

There is a nominal booking fee for this service.

There are two hotels located on airport, the Hilton Hotel in the South Terminal and the Le Meridien in the North. There are many other hotels located around the airport.

Post offices
There is one post office located in The Village in the South Terminal. It is open 0700 to 1900 hrs, seven days a week. There are post boxes and stamp machines throughout the airport including the departure lounges in both terminals. Stamps are also available from bureaux de change and newsagents. Telephone: +44 (0)1293 522331

Showers
Facilities are indicated by a shower head symbol. Towels and soap may be hired by using the courtesy telephone.

Internet cafes
Visit the Internet Exchange to surf the web while you wait for your flight. Located in the international departure lounge, the Internet Exchange has dedicated PC terminals in a cafe environment offering you internet access, Microsoft 2000, email, gaming facilities and computer training.

The Internet Exchange can even set up an email address for you. This service also allows customers to attach and send documents up to two megabytes in size.

Skyview
An aviation experience in the South Terminal which brings the airfield to life. Skyview includes a multi-media show of a day in the life of Gatwick, panoramic airfield views, a tour of an historic airliner, the nose cone of a Comet jet and an all action simulator ride. Skyview is located on the fourth floor of the South Terminal.

Gatwick Airport - Special Needs Inside The Terminal

Facilities for the hard of hearing

Facilities for the partially sighted

Toilets
Unisex accessible toilets are provided near most toilet blocks. Occasionally the accessible toilet is located inside the mens and ladies toilets. Parents travelling with children are welcome to use the unisex accessible toilets.

Reserved seating
Reserved seating areas, clearly identified by special needs pictograms, are available for special needs passengers and are located throughout the airport in the general seating areas. These areas aim to provide the following features: