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Heathrow Airport

About Heathrow Airport

BAA London Heathrow
Heathrow is the world's busiest international airport. Heathrow is also the world's second busiest cargo port. Regarded as the hub of the aviation world, over 90 airlines have made Heathrow their base.

Number of terminals : 4 (Terminals 1, 2, 3 & 4)
Number of passengers : over 62 million
Number of airlines : over 90
Number of destinations : approximately 160
Number of runways: 2

About BAA
BAA is the world's leading airport company. BAA airports serve almost 200 million passengers worldwide, including 118 million in the UK and their core skills lie in running international and regional airports. BAA recognise that they can only operate effectively with the support of their stakeholders - shareholders, neighbours, employees, customers and business partners.

BAA owns and operates seven UK airports - Heathrow, Gatwick, Stansted, Glasgow, Aberdeen, Edinburgh and Southampton. BAA have management contracts or stakes in nine airports outside of the UK - Indianapolis in the USA, Naples in Italy, Mauritius and six airports in Australia (Melbourne, Perth, Alice Springs,Tennant Creek, Darwin and Launceston). In addition BAA have retail management contracts at two airports in the US, Pittsburgh and Boston Logan.

BAA airports are at the heart of the global travel network. Nearly one in five of the world's international air passengers travel through their UK airports. BAA's integrated three-airport system makes London the world's number one air travel destination. BAA are committed to growing with the support and trust of their neighbours.

BAA investment has developed Stansted, the main base for low-cost European scheduled airlines, the Heathrow Express rail link and many other infrastructure improvements. BAA will enable the airports to keep pace with the demand to travel, notably by building Terminal 5 at Heathrow (subject to planning permission). And BAA underpin the aviation industry which contributes £10.2 billion to UK gross domestic product annually.

Airports with good connections and surface transport access, and the capacity to meet demands, are essential for cities and regions to prosper. Through the Heathrow Express and the Airport Express partnership, BAA is ensuring that London's airports have excellent rail links.

BAA develop, let and manage all the retail facilities at their airports including shops, catering outlets, foreign currency exchange, car hire and car parks. They also develop and manage non-retail airport property. BAA Lynton is the world's leading developer of office, warehouse and hotel facilities at and around airports.

BAA's focus on customers' needs and safety ensures that their airports achieve the highest quality, measured by customer surveys and recognised by many awards, including Partnership for Productivity, the first award by the world's airlines for outstanding services to the industry.